Some of my favorite projects to work are the ones I can jump into a product that’s pretty far along in development but needs some UX love, usually within tight deadlines. With Aetna I was asked to give a much-needed facelift to a product that was just weeks away from its launch.

Given the constraints of time and budget, we conducted a quick assessment of the product to identify the areas that needed the most attention and could be addressed the fastest. The overall navigation and visual design were the primary areas in need of improvement. We also wanted to redo the filtering system and how the graphs are presented. The entire team was open to our feedback and excited for the changes.

We built rough prototypes and ran user tests almost daily to confirm the designs and worked in parallel with data scientists to implement the changes. I was so impressed with what the team was able to achieve in such a short amount of time. Once the stakeholders saw the positive impact of our work, we got the green light to redesign the rest of the app.

Design Lead, UI/UX, Software